Invoice Simple is seeking a QA Engineer to join our growing team in a mission to help small businesses owners succeed! We have a unique challenge in that we support tens of thousands of paying customers, despite being a small team ourselves. On top of this, our customers rely on Invoice Simple to run their business, for them we’re mission critical. You’ll report to the CEO, responsible for key metrics including software release reliability, customer support ticket response time and satisfaction.
At Invoice Simple, we’re building the world’s simplest way for owner-operators to run their business, whether they are contractors, freelancers or creatives. Owner-operators rely on us to keep their finances organized, and reduce the stress in their lives, so they can do what they do best, practice their trade. Having grown to over 100,000 paying customers in 3 short years, its challenging, important and crazy satisfying.
- Develop automated tests, and perform manual testing to ensure consistent and reliable software releases
- Triage and prioritize bugs and feature requests from customer problems and feedback
- Manage 1st level customer support reps
- Write code to build/improve internal customer support tools to enable high quality customer support
- You have an ambitious, entrepreneurial attitude with strong desire to work in a startup environment
- You are well-adept in communication technology – the type of person who can text 10 people at once
- You love to solve problems, taking on and completing tasks quickly and efficiently
- You are an exceptional listener that can easily distill the actual problem the user is having and clearly and concisely create a solution.
- You have a naturally positive and calming attitude, putting everyone you encounter at ease
Requirements for Success
- Ability to exercise creativity and ingenuity to be able to reproduce even the most mysterious customer issue
- Ability to think outside the box and find subtle bugs that no one else notices
- The ability to rapidly switch gears while retaining focus on the bigger picture
- Excited to think outside the box (and your job description) to succeed
- Experience building automated test suites
- Some programming experience
We'd love to be impressed! Please show us what you can do by completing challenge and including it with your application
You'll receive a confirmation email from us after applying, if you want to add anything to your application please reply to that email. If you have any questions you can reach us at firstname.lastname@example.org.
Here's what we offer
We've been profitable every quarter since the beginning of 2015, and we've been growing significantly non stop. While we're not planning to be acquired, everyone has stock options so that if and when that happens we can all benefit!
High end hardware
Need something to make your work more productive or enjoyable? Just let us know. Macbook Pros with 16gb RAM and 512GB SSD drives are standard. Most of use use dual 24" widescreen monitors, and wireless keyboard & mouse. Our test devices include the iPhone X and Pixel 2.
Health is important! our chairs are all Herman Miller, if you want to stand (or sit/stand) that works too.
Once a week we order in from various tasty restaurants in Downtown using local startup Food.ee, and often head out in Gastown, Nuba, Sushi Den & Dirty Apron are some of our favourites.
We're a stone's throw from the skytrain, and on several bus routes. Our office is right downtown in Gastown, we have six great coffee spots within a block, countless lunch options, bars etc.
We schedule getaways for a couple of days during the week, to spend time as a team outside the office, and to brainstorm and discuss future plans! Our next retreat is in Whistler at a beautiful chalet by the mountain.
Everyone gets the week between Christmas and New Year's off paid on top of their vacation
We're small focused team, each of us are good at what we do. We don't spend a lot of time in meetings. If you need access to something, just ask. If you have some ideas about how to improve something, we'd love to make that happen!
Invoice Simple Team
We love building great software and solving challenging problems
Alex Black Founder and CEO Previously Alex was co-founder of sortable.com (a product recommendation engine) where he helped grow the business from 0 to 2MM monthly organic visits before it was acquired. Soroush Khodaii Head of Growth Engineering Soroush has a passion for building and growing businesses. He's co-founded companies in the mobile and data analytics space. Liz Steward VP Marketing & Growth Liz is a B2B marketing leader with 12 years’ experience driving growth in tech companies. She's passionate about connecting people with the right technology to solve their problems. Liz is a keen traveller, an amateur mountaineer, and a mom. She's also has been part of the leadership teams behind two successful Vancouver startup acquisitions. Adam Maddox Founding engineer, Web Adam enjoys making users happy by building simple easy apps. Previously he founded and ran Gastown Labs, which for 8 years helped small startups and large companies capture new opportunities available from the App Store and web. On the rare occasion he's not coding, you can find him fixing up a century old house or surfing. Stephen Loughton Mobile Engineer Steve is a recording engineer turned software developer loves building intuitive UI/UX, writing clean code, and exploring new technology. He makes loud music with friends and hangs out with a cool dog. Nikita Kolmogorov iOS Engineer Built over 30 iOS apps for various companies and brands using a wide spread of technologies. If not present at the Invoice Simple office, can be found doing airsoft, ballroom dancing or coding for fun making other people's lives better. Saulo Tauil Backend Engineer Saulo has been working with software development for quite a bit and has a diverse experience in the industry, always pushing himself out of the comfort zone. He also enjoys cooking for friends, wine tasting, and outdoor activities Elijah Bucher Growth Engineer Found a passion for programming early and began developing Android apps from a young age. When not writing code Eli is either climbing up cliffs or skiing off them Johnathan Harms Android Engineer Johnathan has spent the last few years building Android apps, with a particular focus on great UX. When not programming Johnathan can be found watching movies, playing video games, or just hanging out with friends.
About Invoice Simple
Growing and Profitable
Invoice Simple is one of the fastest growing startups in Vancouver, and unlike most we're growing on revenue, not investment.
Operating at Scale
Working at Invoice Simple means when we deploy code it gets used instantly by hundreds of thousands of people. Our growth and usability ab tests run quickly. Our infrastructure runs people's businesses, and needs to stay up
Software for individuals
Working at Invoice Simple you can have a direct and immediate impact on people's lives. Our customers are typically sole proprietors, and rely on us to build software that just works.
We're aiming high. We're aggressive in pursuing our goals including growth, usability and customer satisfaction. We're going to out-market, out-design and out-execute the competition.
What our customers say
We spend a lot of time talking to our customers.
I love this app. It has made my business grow and given me the confidence to be paid what I am worth. It’s a tool for those serious about making a good impression and being professional…starstarstarstarstar
By far the best app for invoicing & keeping track of my clients. I’ve tried several but the ease of this one is top notch and has all the features any service or small business would want. Thank you!starstarstarstarstar
Absolutely amazing app! Makes invoicing so much easier, more organized, efficient, and quick! Certainly makes documenting palatable. Look no further. This app does it all. Must have!starstarstarstarstar
Fast and easy way to send a professional looking invoice from my customer’s front yard!starstarstarstarstar